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Refinishing Care Instructions
A professionally refinished surface looks, feels, and cleans like brand new, so thoroughly check your cleaning product labels to be sure you're using only mild, non-abrasive products without bleach. Always use a non-abrasive sponge or damp cloth when cleaning because as with any new surface, the finish or shine can be dulled or damaged by abrasive applicators.
Most liquid and foam 'green' cleaners will work, but read the label to make sure they do not contain bleach or abrasives. We recommend Simple Green Ready to Use, or even a wet soapy washcloth. In any case, be sure to thoroughly rinse away your cleaning solution.
For optimal results, maintain a non-silicone caulking around all refinished surfaces, especially bathtubs. We recommend Loctite's Polyseamseal Ultra (found at Lowe's), or DAP's Kwik Seal caulk (found at Home Depot).
Here are some things that you do not want to do to a refinished surface:
Do not set or leave items like wet or soapy bottles, washcloths, or bar soap on bathtub or sink ledges because it can cause moisture build-up between those items and the refinished surface, which can lead to peeling, and void your warranty. Use a shower caddy in the bath area instead.
Do not allow metal or hard plastic toys in the tub, as they can deeply scrape and even break the refinishing seal.
Do not bathe animals in the tub, as their claws could breach the surface.
Do not let a leaky faucet go unrepaired. Even infrequent dripping can eventually cause surface bubbling and peeling.
Do not use any kind of hair dye, colored bath oils/powders, or shower gels in the bathtub or sink.
If you ever use a mat in a refinished bathtub, do not leave it in the bathtub. You must remove it after each use to avoid moisture build-up between the mat and the tub, which can lead to peeling and void your warranty.
We warranty our refinishing work for 3 years against bubbling and peeling due to workmanship or product defects. If there is a problem with the product itself or the workmanship (application of the product), it will show up within a week of refinishing, and it is very rare.
There are three warranty exclusions:
Bubbling or peeling due to chipping: A refinished surface can chip just like a non-refinished surface, so if your refinished surface does get chipped (from dropping something in the tub, for example), keep the area as dry as possible and contact us to schedule a repair (a $125 minimum repair charge will apply). Timing is especially important if the chip is located below the waterline, because water can eventually work its way beneath the refinished surface and cause the refinished surface to bubble and peel.
Bubbling or peeling due to moisture entrapment: Setting and leaving items like wet or soapy bottles, jars, washcloths, or bar soap on a refinished surface can cause moisture to get trapped between these items and the refinished surface, causing it to bubble and then peel when picking up the item. We recommend using a shower caddy or soap dish in the bath area to avoid this.
Bubbling or peeling due to unrepaired leaks: Even infrequent dripping water on a refinished surface, especially near the drain, may cause it to eventually bubble and finally start to peel. Don't let a leaky faucet go un-repaired.
Please note that our warranty is specifically related to the two things under our control: workmanship and product defects. We do not guarantee that rust, cracks, or holes won't reappear later in a bathtub, shower, sink, or shower floor if the underlying source of the damage (possibly a house shift, improper initial installation, water leak, or previous damage to the same area) has not been corrected.
Our service areas extend to most of the Dallas Fort Worth metroplex including Addison, Argyle, Arlington, Bedford, Benbrook, Blue Mound, Carrollton, Cedar Hill, Cockrell Hill, Colleyville, Coppell, Corinth, Dallas, Dalworthington Gardens, Denton, DeSoto, Double Oak, Duncanville, Euless, Farmers Branch, Flower Mound, Fort Worth, Frisco, Garland, Grand Prairie, Grapevine, Haltom City, Haslet, Highland Park, Highland Village, Hurst, Irving, Justin, Keller, Kennedale, Lancaster, Lewisville, Mansfield, Mesquite, North Richland Hills, Northlake, Plano, Richardson, Richland Hills, Roanoke, Saginaw, Southlake, The Colony, Trophy Club, University Park, Watauga, Westlake, and many others.
These cities indicate our maximum travel range. Call Debbie at 817.305.0300 if you're unsure whether we travel to your area without an additional travel charge.